Troubleshooting

If you are new to electric trains and are having a problem with your new train, please start with our GENERAL TROUBLESHOOTING TIPS to find a solution.

For Assembly & Disassembly Tips On Using RealTrax Track, Click Here for a video.

You can also send a service request to our service department through our CONTACT FORM.

For a faster repair time, find an AUTHORIZED SERVICE CENTER near you.